Talks about what actually influences a buyer's decision.
In this Monday Minute, we explore the pivotal question: what influences a buying decision? Contrary to common belief, it's not the features and benefits that sway choices but rather the after state – the transformation a product or service offers. Drawing parallels with tools like a hammer, we recognize that people want the house, not just the tool. Logical tools appeal to the mind, but decisions, including attention on social media, are emotional. Emphasizing the after state simplifies complex offerings, as seen in Apple's marketing.
The key takeaway: focus on outcomes, sell the after state, and provide the tools for the journey. Consider this paradigm shift in your business, team, and customer interactions for lasting impact. Remember, relationships triumph over algorithms.
In this Monday Minute, we explore the pivotal question: what influences a buying decision? Contrary to common belief, it's not the features and benefits that sway choices but rather the after state – the transformation a product or service offers. Drawing parallels with tools like a hammer, we recognize that people want the house, not just the tool. Logical tools appeal to the mind, but decisions, including attention on social media, are emotional. Emphasizing the after state simplifies complex offerings, as seen in Apple's marketing. The key takeaway: focus on outcomes, sell the after state, and provide the tools for the journey. Consider this paradigm shift in your business, team, and customer interactions for lasting impact. Remember, relationships triumph over algorithms.