Talks about how to outcare your competition.
In this brief Monday Minute episode, the focus is on making competitors irrelevant by outcaring them. The key is to deepen connections with customers, going beyond the usual interactions. By picking up the phone, sending personalized thank-you messages, and asking insightful questions, you can build strong relationships. The emphasis is on utilizing all available tools intentionally, going one step deeper than competitors, and recognizing that relationships surpass automated processes. The episode concludes with a reminder that relationships triumph over algorithms.
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If you have any questions or comments about the episode, I’d love to hear from you! Send me a DM over on Instagram @itsgeorgebryant or pop on over to our free Facebook community, Relationship Beat Algorithms.